Returns and Reprints

Every Prestige Prints magnet is made to order using your photos. We stand behind the quality of our work.

Damaged or defective magnets

If your magnets arrive damaged or with a print defect, contact us within 7 days of delivery. We will reprint the affected magnets and ship the replacements to you at no cost. You do not need to return the original items.

How to request a replacement

1. Email bookings@prestige-prints.com within 7 days of delivery.
2. Include your order number, a description of the issue, and a photo showing the damage or print defect.
3. We will arrange your replacement and reshipping.

Returns and exchanges

We do not accept physical returns or exchanges. Custom products printed correctly as ordered are not eligible for return or exchange. Our free replacement policy above applies to items that arrive damaged or defective.

Questions about your order

Email bookings@prestige-prints.com or call/text 903-417-7575.